You’re on the job and can’t answer
Wrenches in hand, crawlspace, rooftop — the phone rings and there’s no good moment to pick up.
AI-Powered Receptionist for Contractors
TURN MISSED CALLS INTO BOOKED JOBS.
You’re busy getting the job done. PennForge handles the phone — answering customer calls, capturing new leads, and helping schedule appointments, 24/7.
- Answer Calls 24/7
- Capture New Leads
- Book Jobs
- Grow Revenue
The problem
Every Missed Call Could Be a Missed Opportunity.
You didn't get into the trades to run a call center. But every time the phone rings while you're working, that's the choice you're forced to make.
Callers dial the next contractor
When nobody answers, most people don’t leave a message. They call whoever picks up first.
After-hours inquiries go unanswered
Emergencies don’t respect business hours. Neither do the customers deciding who to hire.
Leads get buried in voicemail
Messages pile up, details get lost, and follow-ups happen days late — if they happen at all.
What if every call got answered — even the ones that come in while you're on the tools?
See how PennForge worksHow it works
From Ringing Phone to Qualified Lead.
No new hardware, no app for your customers to download. They call your number — PennForge does the rest.
A Customer Calls
An existing or prospective customer calls your business number — just like they always have.
PennForge Answers
Your AI receptionist greets them professionally, using information about your business.
Details Are Captured
PennForge gathers contact information, service needs, and relevant appointment details.
You Get the Lead
The information is sent to you, with appointment requests or bookings handled according to your configuration.
Good to know: Available call-routing and scheduling features depend on the selected configuration and integrations.
Interactive demo
Meet Your New Front Desk.
This is what your customers experience: a professional greeting, the right questions, and every detail captured — while you're still on the job.
Interactive simulation — scripted demo, not a live phone call.
- Caller
- Sarah Mitchell
- Business
- Summit Ridge Plumbing
- Request
- Leaking water heater
- Location
- Mansfield, PA
SM
Sarah Mitchell
(570) 555-0148
Ready
Play Demo
Watch a scripted call play out, message by message.
Simulation · fictional data
Features
Everything Your Phone Should Be Doing for You.
24/7 Call Answering
Every call gets answered — nights, weekends, holidays. No more ringing out to voicemail.
Lead Capture
Names, numbers, and service needs are collected on every call so no inquiry slips away.
Appointment Requests & Scheduling
PennForge can take appointment requests and handle bookings per your configuration.
Business-Specific Answers
Trained on your services, service area, and hours to answer the questions callers ask most.
Call Summaries & Notifications
Get a clear summary after each call so you know exactly who called and what they need.
Call Transfers & Escalation
Urgent or sensitive calls can be transferred to you or your team when it matters.
After-Hours Coverage
Evening and weekend callers get the same professional greeting as midday ones.
Custom Greetings
Your business name, your tone — callers hear a greeting that sounds like you.
Industries
Built for Businesses That Can't Stop Working to Answer the Phone.
Plumbing
“Capture emergency plumbing requests while you’re already on another job.”
HVAC
“Handle heating and cooling inquiries during your busiest seasons.”
Electrical
“Qualify service calls and outages without stopping mid-panel.”
Roofing
“Take storm-damage inquiries the moment they come in — even at 2am.”
Landscaping
“Book estimates and seasonal cleanups while you’re out on the mower.”
General Contracting
“Field project inquiries from the jobsite without missing a beat.”
Pricing
One Simple Plan. More Calls Answered.
PennForge Professional
$299 / month
+ $99 one-time setup fee
- AI receptionist answering
- 24/7 availability
- 500 AI call minutes per month
- Custom business knowledge base
- Lead information capture
- Appointment request handling
- Call summaries and notifications
- Custom greeting and basic call routing
Additional AI minutes: $0.20 per minute
Advanced integrations and specific capabilities are subject to onboarding configuration and platform support.
Why PennForge
You Handle the Work. We’ll Handle the Calls.
Your crew's job is the work in front of them. PennForge makes sure the phone never pulls them off it.
Stay focused on the jobsite
No more stopping mid-job to answer the phone. Finish the work in front of you.
A professional first impression
Every caller gets a prompt, courteous greeting — even when you’re under a sink.
Coverage outside business hours
Evenings, weekends, holidays: your business keeps answering.
Fewer interruptions
Routine questions get handled; only the calls that need you reach you.
Lead info stays organized
Names, needs, and appointment details captured the same way, every time.
FAQ
Questions, Answered.
Yes — PennForge is designed to work with your existing business number so customers keep calling the number they already know. [PLACEHOLDER: confirm supported carriers / forwarding method during onboarding.]
Yes. PennForge answers around the clock — evenings, weekends, and holidays — so after-hours callers reach your business instead of voicemail.
PennForge can take appointment requests and handle bookings according to your configuration. The exact scheduling behavior is set up during onboarding to match how you run your calendar.
PennForge can transfer calls to you or a team member when a caller needs a human — for example, urgent or sensitive situations you define during setup.
Yes. Your greeting, business details, and how common questions are answered are all configured for your business during onboarding.
Additional AI minutes are billed at $0.20 per minute. You’ll see your usage so there are no surprises.
Most businesses are up and running quickly once onboarding details are provided. [PLACEHOLDER: confirm typical setup timeline before launch.]
[PLACEHOLDER: finalize contract terms and cancellation policy before launch.]
PennForge identifies itself appropriately and focuses on helping the caller. [PLACEHOLDER: confirm disclosure wording to match applicable regulations.]